Hours Guide Goodwill Ohio Marysville 43040 Goodwill in Marysville, OH 43040 15709 Us Highway 36 Marysville , Ohio 43040 (937) 644-0193 Get Directions > 3.5 Hours Hours may fluctuate. We stopped buying cloths for anyone other than ourself. I buy AND DONATE at the Goodwill. I Spend Over $5,000 A Month Re-selling For A Local Consignment Shop, And I Purchase Bulk, I Dont Have The Time To Go Theough Hundreds Of Items When Purchasing And Inevitably I Always Miss A Stain, Rip, Tear Or Malfunction. And I do donate fairly often. Everyone knows that if you are a size XL shirt or something, that that doesn't mean it's going to feel right on you. Better build bigger stores because you are going to need them for all the stuff now that you've off all your customers . Wtf . Some items are very very high price. I have bought thousands of dollars in purchases from Goodwill over the years. Case in point.I looked at an item with original store sticker $1.99---Goodwill sticker 2.99. In store credit will be issued for clothing within ten days of purchase with tags and original receipt. I will no longer be able to buy for family members who have me watch for specific things because of the no refunds. I recently went to a goodwill and I was the third person within an hour to be charged for items I did not purchase. I bought a DVD player for my daughter's room, paid $10 and it didn't even work, that's just not right, all I have to say is goodwill sells what people "donate" they dont don't even check if it works, then have a no return policy, just a bunch of rip offs!!! Please feel free to contact me if you have any questions or need information on location of store. I had purchased several pairs of jeans for my daughter on Sunday October 11, 2020. When I tried to explain I only wanted an in-store credit she cut me off and said no returns that I had to talk to the manager I went to go find said manager and I could not find them anywhere. Avoid close contact with people who are sick. Most of it anyway. They said they had never heard of such a thing. So I understand good will's return policy and that they all their clothing they have what they called double marked or double tagged. Apparently not anymore. Goodwill at 4605 Dixie Hwy, Fairfield, OH 45014: store location, business hours, driving direction, map, phone number and other services. Wow so greedy and irrespensible. I took them to the cashier and said "you can't sell these! The donor is asked to fill out the receipt with an itemized listing of the donation items, if they plan to claim it on your taxes. Goodwill and their employees are shady. I just returned some jeans I bought yesterday, since I eyeballed the sizes. Prior to purchase I asked if there was any thing wrong with it and was told it worked and was complete. They said no and were treating me like I was crazy. Like others are saying. Something is very wrong with this charity. New return policy stinks , store credit only , Really !!! The clerk said no they couldn't & checked with another clerk who stated it was a health department issue. Some ppl are just plain ignorant. For a nonprofit organization with the owner making 2.3 million in profit a year in his pocket from donated items that they resell do not give refunds or store credit over clothing that does not fit is ridiculous if not downright theft from their customers. All customers exchanging items are required to update customer information in our database. I bought new items from a nearby goodwill store. We donate and shop here often. Pick-Up Policy She took it down but would not allow me to take with me as I shopped further. According to the Goodwill refund policy, you will get complete a refund for a return in the form of a gift card. are hereby superseded. I purchased this morning two charter club feather/down pillows still in their plastic bags with all marketing signs indicating the brand and everything. And yet all of Goodwill's dressing rooms were still closed at this store. I'll use the credit while I'm here for certain. I waited 30 minutes & ended up in 5pm traffic! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-box-4','ezslot_4',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-box-4','ezslot_5',103,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0_1'); .box-4-multi-103{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Us people who live paycheck to paycheck and are still struggling to pay rent buy an outfit for an interview (which turns out it didn't fit nor did it look good) and needed to return it and can only get in-store credit instead of cash back when you have no other black slacks in my size or even any other professional looking pants at that! He said it was "against regulations"! Changing your return policy draws a line in the sand--whether GW is a nonprofit or a retail business. What a waste of money. Really!!!! COVID-19 in Ohio: Transmission rates remain high in every county with hospitalizations only going up Seems a bit shady. Find a Job; Goodwill Career & Technical Academy; The Goodwill Excel Center; Opportunities for Young Adults; Internship Opportunities; Fatherhood Works; Indeed and Goodwill; Business . I had about 3.50 extra and was forced to spend it in the store that momentin the checkout line. Goodwill stores used to offer a seven-day return window, but they extended their policy after removing the dressing rooms from the stores. Bad customer service. I am done supporting Goodwill. Yeah I just got back on my bike ride to the goodwill to return a pair of size 13 tennis shoes that were one of two pairs of size 13 shoes for my self . Not my problem, but I had enough by that point. They should be investigated. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_6',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_7',101,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0_1'); .medrectangle-3-multi-101{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Threats close stores: Goodwill stores, donation centers to remain closed Wednesday across northern Ohio. And my nephew works in e-commerce which is shopGoodwill but more about him in a few minutes! With this one sided, customer unfriendly return policy, I will no longer gamble a high-end purchase ever again, and will most likely not purchase much from goodwill in the future. Most of the items we sell have been donated by the community and most but not all of the items have been previously owned. It's not a return, it's a credit. The Goodwill Return Policy mentions that you do need your receipt and it is within a 7 day period - and you only get STORE CREDIT - but do not go by what it says on the receipt. Source: IRS Donating Guidelines I do not go their often and in Phoenix metro area in store credit. I purchase 2 sets of dinner plates and 2 sets of matching salad plates for $9.00 each totaling $36.00 plus tax. I would NEVER shop a Goodwill with a no return policy. An appropriate discount rate for use is 6%. Honestly, some of their pricing (for used junk) is outrageous. Some of the Goodwill covid-19 updates are provided below. !!! They had put the best plates on the outside. Everyone knows that if you are a size XL shirt or something, that that doesn't mean it's going to feel right on you. They completely took the dressing rooms out, then offer no refunds, no store credits..just find an item or items the same day you return the item to the store. Took it back the same day for a refund, the lady told me no refunds are given not even store credit. My daughter bought me two bras in Florida Goodwill I live in Georgia can I return the bras and George up with the receipt I know Goodwills policy does not let you get the money back so can i exchange for something else. When you donate your new and gently used items, local Goodwill organizations sell them in stores or on shopgoodwill.com and use the revenue generated to provide valuable employment training and job placement services for people in your community. I purchased a DVD player and found out it didn't work! Then simply read the entire article which will help in the return process. Across Goodwill, we are practicing the following to keep our community healthy, and encourage you to do the same. NO Returns. They are the worst charity I've ever encountered. This has happened several times on other itemd but I never returned them.This was Alot of money for broken China. I bought a stolen thing, and now the police and the court are looking for me, They sold me a 200.00 tv that does not work at all, googled it and thw capaciter is in it, they have the right one to be dealing with if they do not pay me back my money ill be in touch with this website fo get you all to help aid me in a lawsuit that we all can file. I thought because it was new in box I was getting a decent deal. I attempted to use it today (January 18th) and was told that I was beyond the 14 day exchange/return date. Furniture: Dressers, Tables, Sofas, Bed Frames (Except water bed frames), No household chemical products such as pesticides, paint, paint thinner, drain cleaner, oven cleaner, aerosols and other environmentally-unfriendly wast products. They refused because it was on sale items.. i wasted $80 in the air. Just go to our locations page and find the closest store and give us a call. Not everyone can try things on in the store, or use in-store credit. Not even Store Credit??? No need to stop by and buy broken items only to be forced to get a store credit. And it not there stuff it other people thing that they give up so goodwill all I'm saying is TO GET YOUR POLICY RIGHT. My mother, my son and my nephew worked for them in fact my nephew still works for them! However, I desired to purchase a pure there. Really no I meant numero uno zeros . All other sales are final. They dont charge extra for their return shipping. NO Returns. Then, one of the items had not been rung up properly and wasn't on the receipt. I am the person who really love shopping at Goodwill because I love treasure hunting and people who work in Goodwill are so nice, sweet and friendly. Products with quality-related issues, such as damaged, defective, or mis-shipped items will receive a full refund including shipping fees. I promise you that!! Bought a brand new Goodwill mattress, their brand. The woman who double-charged me stood at her register mean mugging me! A phone will work. It's hard to buy clothes without trying them on first. Now I'm out $25, I will never donate to Goodwill ever again! Currently, only clothing can be returned for an in-store credit with receipt within ten days of purchase. And he said there is an announcement on the stores intercom which there isn't. You can simply return Shoes, electronics, and clothes without any issues at Goodwill if you have a receipt. When you find out it doesn't work the same hour you purchase they still will only give "store credit" what a racket! I bought at Goodwill because I was never able to buy at regular stores for full purchase prices. I just bought a shirt as a gift. I happened to look at the receopt, and it said "All sales final". My legal states that it is illegal for gift cards/monetary credits to expire. Old used shirts. You now give a gift card. I guess they hope that they next buyer will just throw it away and not bring it back. and so I proceeded with my shopping after getting my in store credit and the manager came and found me to let me know in a very rude way I thought that if I was to return anything there ever again I would be 86 from the store because none of that stuff was bought there because it wasn't double marked I purchased 4 more shirts that night and low and behold look at that they're not double marked either so I'm going to be going into day to purchase some items ones that ive find items that are not double marked. Need to train your managers and workers to be more pleasant and not so hateful. you know for people who get it for free I don't quite understand this. Maybe Goodwill needs to call the return policy merchandise exchange and not credit. They refuse to give me my money back! This was the store in Lexington, TN. For any advice regarding the preparation of your taxes, please consult a reputable tax advisor. Finally went to goodwill after 1 year. came and he it was kind enough to return it eith store credit the items they did take. The store bathrooms are always disgusting as well . All stores in Summit, Portage, Medina, Ashland and Richland counties remained closed on Wednesday. Dressing rooms are closed. Goodwill prices are standardized and based on the Fair Market Value sheet which provides the price at which our stores are able to sell donated items. My Husband would like to know when you buy a electronic device .And you come home to try it out and you find out it does not work and they tell you have 48 hrs to bring it back and you are told that you have to use a in store credit instead of it going back on your credit card ,, He wants to know why that is ,, Please email me Thank you so much .. As far as pricing goes, the stores' profits support Goodwill's mission - a dedication to providing opportunities to those outside the economic mainstream.You can learn all about that mission at our programs/services blog, Where the Goodwill Goes, detailing our youth programs (like ballet lessons, summer camp, after-school activities), veteran programs (like Goodwill Suits Vets, giving . I went to store right away and request a refund. Cost was $30. I have been a customer of goodwill for a very long time, this new rule can't exchange, refund anything!! Goodwill policies are not acceptable if you use a debit or credit card on your purchases. I purchased a $30 mirror that should've had Bluetooth and light up, but it did nott. Wrong. Wore one pair one time and they fell apart. Customers are the one who support the business, who donate merchandise.But the mean attitude from a Goodwill's personal destroys the business. I go back the next day to exchange it and the man points to this tiny sign behind him that says no returns or exchanges. Why do we have to pay taxes twice on used items? Required fields are marked *. Gonna start calling you "greedy goodwill". 0:00. Goodwill refunds in the form of store gift cards. To return a product to Goodwill, you are required to visit the Goodwill store you originally purchased from. I know one thing they need to have a thing up in the store say that. I tried to explain, but the employee was rude and kept interrupting me. I buy clothes for my kids and I can't do that anymore because they may not fit or they may not like it. THIS THE VIRUS WE HAVING WORLD BEHAVIOR, 1 BAD APPLE SPOIL THE HOLD BUNCH, Bought several tops at a Goodwill In North Carolina. Seems ridiculous to me and we donate all the time. Lets hope my new work pants fit since the dressing rooms arent opened either. Very unsatisfied. I should have looked in the box, And asked to plug it in, but I did not. The organization does not allow returns by mail. (20 seconds or more with warm soapy water). I also can see where the return policy stems from regarding purchases items. However the staff should have seen this before they placed it out for ppl to buy. I love thrift shopping. So my experience with Goodwill and their return is they are full of it they try to charge me a $55 restocking fee on an item that I paid $30 for it which is not a sale item I just wanted in store credit but they wanted to charge me that the nominal fee their nonprofit organization yeah right give me a break they try to charge now they used to be very good and all their sales you still go to Goodwill and used to get a deal you can bet your clothes you can get on a low budget somebody who doesn't make a lot of money but now I'm sincere in the new times they go online and they look at the new price and they try to charge you a new price for donated item that's already been used they are absolutely out of their mind and outrageously and their prices I can't believe that more people are complaining about how high their prices are to them this is my opinion but I stand by it that's why I don't shop there anymore there you go, Badwill is a Ripoff I won't be going back there anymore. Show them goodwill policy and they said depend on the store for refund policy.