Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. See all the best ways overall to get in contact with EZ TAG ASAP. .hmg-jb-mobile-footer-nav>li>a { or by texting the word BALANCE to 866.978.5061. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. 6538 South Frwy. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. queue.script("/js/bootstrap.min.js").wait() Visit Harris County Toll Road Authority Website. . We will resume normal business hours on Monday, February 22. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. 281-875-EASY (3279) You may visit their website or send an . I ordered our transponders on July 3, 2020. Learn more in our Cookie Policy. preview. } You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. background-color: #376d7d; What a useless bureaucracy. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. } How do I change the License Plate number registered to my BancPass Toll Sticker? Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. 1485. Monthly statements allow you to view your account activity. Select Accept to consent or Reject to decline non-essential cookies for this use. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Houston, TX 77040. Listed below are our top recommendations on how to get in contact with EZ TAG. Reveal contacts of top Harris County Toll Road Authority managers and employees. Phone Numbers. These essential cookies may also be used for improvements, site monitoring and security. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Business operations will resume Tuesday, January 19. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { TX If you need assistance, please contact Customer Service. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { Users can even use credit cards to replenish their account. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. College Recruiter believes every student and recent grad deserves a great career. color: #376d7d !important; When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. doxo is not an affiliate of Harris County Toll Road Authority. 281-875-3279. Login - Harris County Toll Road Authority Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Voice messages left after hours will be returned the following day. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Does doxo process payments for all Harris County Toll Road Authority services? Occasional ability to work extended hours to accommodate case load demands. DONATE NOW! .hmg-jb .apply-progress-bar li.active > a, Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Get started today. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Login to your EZ TAG account. Where We Are a Service Provider. . HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! You will be responsible for charges incurred up to the time that BancPass is notified. In addition to this page, follow us on Twitter to get the latest news and updates! Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Wasn't able to add my car due to an unspecified error. How is Harris County Toll Road Authority rated? Pay and Career. View News Archive. } } .hmg-jb a:hover, .hmg-jb a:focus { I dont want to contineue with the service when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . For questions about the Grand Parkway, . Place/answer phone calls to the customer answering EZ Tag questions. Research owner contact information as needed. Your job seeking activity is only visible to you. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. This position primarily operates in a professional office environment. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . They understand our culture and the positions we have open and provide candidates the fit it well. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Check your account activity. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. No minimum balance required. Mobile:832.725.5443 Prevent apps from taking your money without permission. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Join to view profile . Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. You can pay for a Toll Violation Invoice you received in the mail online. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. BancPass users will be charged the electronic toll tag discounted rate. Payments are free with a linked bank account. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Unfortunately, you can only buy them at state stores or order them online. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Travel Tools. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Can I find my bill online? This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Prefer an automatic monthly subscription? It has been a lifesaver to me and my family. Some Toll Operators have billing delays. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Log in to manage your EZ TAG account. Harris County Toll Road Authority. Useful Information for HCTRA Customers . PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. https://wprod-m.hctra.org/TranslationDisclaimer#! Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Voice messages left after hours will be returned the following day. background-color: #376d7d; } Contact Us. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Users can view their account balance via the BancPass phone app. To sign in, you'll first need to update your log-in credentials. Customer Service. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Prefer to pay as you go, and Pay your way? The amount of a reload includes a $2 fee. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Your Contact Information. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. HCTRA Harris County Toll Road Authority. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! 77401 Referrals increase your chances of interviewing at Harris County by 2x. This Is How You Can Easily Access The www hctra org login. 3,107,130 Active TxTags as of March 1, 2023. background-color: #376d7d; Business operations will resume Monday, January 3, 2022. You can try any of the methods below to contact EZ TAG. Are you logging into your TxTag account for the first time on our new website? The minimum reload amount is $15. Reported Issues: 4 Comments. Always responds quickly with answers to any questions. Commute & Mass Transit and other bills can be paid at doxo. Be safe from hackers and unwanted bills. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Support Phone. Get a free Virtual Credit Card to signup for Subscriptions. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. https://www.doxo.com/info/harris-county-toll-road-authority. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Get notified about new Customer Service Representative jobs in Houston, TX. } As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. First, please verify that your account was in good-standing at the time of the invoice of violation. Very caring. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. } If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Please contact customer support if you require additional assistance. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Log in to manage your EZ TAG account. Roadside Assistance. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Jan 2023 - Present2 months. . If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. established on your HCTRA.org log in. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. var queue = $LAB Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Job Description Collections Violations Dept. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. X | CLOSE. Login to save this search and get notified of similar positions. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. For example, if a User wants to reload $20, the User will be charged $22. var jb_url_lower = jb_url.toLowerCase(); So, Ive pretty much given up. San Antonio, TX. | Wilshire North Houston Hours/. BancPass and PlusPass will work on ANY toll road in the states where they are available! 2555. For roadside assistance, please . 2277 Plaza Drive, Suite 600 color: #376d7d; The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. | Dairy Ashford 1 shift and 3rd shifts are available. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! } Corporate Headquarters Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. If i have to pay somthing place contact me. 1st. Learn about doxo and how we protect users' payments. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Purchase your BancPass Toll Sticker online or at participating retailers. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card.