We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. Decaffeinated tea was easily available, at no extra cost. The total bill came to 10.48. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Garden Center. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. What Types of Materials are Ideal for a Greenhouse. White bun was dry and crumbly which spoilt the burger. open in a new window open in a new window open in a new window open in a new window open in a new window . Wordfence is a security plugin installed on over 4 million WordPress sites. I love black pudding - half a piece on the plate. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. New menus, again, because there has been another price increase. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Ordered food. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Sign in. Such a shame as we come regularly for Sunday lunch which is always good. Crockery all in good order; tea pits poured well. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. told Well we are busy. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. E-mail. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Mince pies had hurriedly been put out, with a very good price reduction on those. To be fair, we were offered free drinks or a cake as compensation. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. View this post on Instagram Instagram The garden centre features a Christmas lighting area. This website is using a security service to protect itself from online attacks. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. queues to order were VERY slow moving. couldn1t comment on the prices because i didnt pay. commas needed to sort list of fillings- very confusing! the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Eventually I went up to the kitchen and asked when our food would be really. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. Husband tried the special, cottage pie, cleared the plate! Can a gluten free person get a good meal at this restaurant? The population of the civil parish as of the 2011 census was 893. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! What Types of Materials are Ideal for a Greenhouse. New menus, again, because there has been another price increase. The salad was sadly very disappointing! My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. We shall visit again soon x. Staunton Harold. Popped in a few times for a cuppa and slice of cake, also good. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. Budding skaters can get onto the ice until January 7. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Cloudflare Ray ID: 7a2ae229e9cd28f8 We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. Ordered food. They dont know how to serve coffee here or serve food properly. I could not finish the breakfast and felt quite sickly afterwards from the grease. Bretby Lane, Burton upon Trent DE15 0QS, England. Poor quality food. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. One cream slice had become a cream slide. Bretby Garden Centre. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. Seasonal items available, including a huge range of LED scenes/vehicles. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Then for a cup of tea. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Staff very helpful and welcoming. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. Tools located, plants chosen. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. The latte was one of the best I have had for some time. 148.251.124.245 We seemed to be waiting ages for the food. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. my little girl absolutely loves it so thought we would pop by and leave a review. Mince pies had hurriedly been put out, with a very good price reduction on those. What do you think about Planters At Bretby? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The salad was very uninspiring, with no dressing. The Garden centre is first class, well stocked and clearly laid out with good parking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. We've had quite a lot of families already come down to have a go on the ice. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Anyone on or off Facebook. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. Mince pies had hurriedly been put out, with a very good price reduction on those. The action you just performed triggered the security solution. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Plates taken away but nothing more happened. Finally someone came and asked whether we had been served we said no but then she had to retake our order. Called in on way back home and decided to have lunch. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. 2 photos. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Crockery all in good order; tea pits poured well. Soup luke warm sent it back came back with skin on where had been reheated to much Won't be revisiting. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Or by navigating to the user icon in the top right. Lunch on Saturday luke warm. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Thank you. Improve this listing. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. This map was created by a user. Note: your question will be posted publicly on the Questions & Answers page. Staff were lovely and friendly. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. Performance & security by Cloudflare. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. No one at any time during our meal did anyone come to the table to check that everything was okay. Playing bird song or something in keeping with the surroundings would be more agreeable. This is a nice garden centre let down by poor service in the restaurant / coffee shop. Yell.com Yell Business. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Call us 01283 703355; Email us info@ . We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Learn how to create your own. Fish and chips were over cooked fish was near on black and chips pale Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. If the system detects something that potentially contradicts our. Zoom in to see updated info. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. Performance & security by Cloudflare. Own or manage this property? As always you can unsubscribe at any time. Tripadvisor performs checks on reviews. Ask 1969Weekender about Planters At Bretby, Ask C1612KLannac about Planters At Bretby, Planters Restaurant at Planters Garden Centre, Lowercase Coffee Bar At The Alphabet Gift Shop. with wet runny prawn sauce! You can email the site owner to let them know you were blocked. queues to order were VERY slow moving. Nice garden centre. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Open full screen to view more. The total bill came to 10.48. Or by navigating to the user icon in the top right. Vegetables available limited - just got carrots with Cottage pie. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Thank you for taking the time to review our Garden Centre Restaurant. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. 8.29.128.254 Easter chicks in the pet section were adorable. Nice gift shop too. 171. Planters at Tamworth & Bretby | Planters Garden Centres By now you are in the garden centre and . To be fair, we were offered free drinks or a cake as compensation. Click to reveal Should have read previous Tripadvisor reviews. Hopefully, just a bad day. New menus, again, because there has been another price increase. cafe/restaurant was fairly busy. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. the food we got was freshly made and tasty. But then I got to the peas, these weren't even Luke warm, they were stone cold. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Cloudflare Ray ID: 7a2ae2586e8e780d Tagine had cool spots! the food we got was freshly made and tasty. 9:00 AM-6:00 PM; Sun. What do you think about Bretby Nurseries? We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. absolutely no issues yes its atad expensive but you know how much it is before booking and going. Search for local Garden Centres near you and submit reviews. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. Some amazing stalls in attendance our fair offers a great few hours out . Search for Garden Centres and other retailers near you, and submit a review on Yell.com. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! We always enjoy our visit here, products available and reasonably priced. When we first asked for an update, we were told that they were busy and there was a bit of a delay. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. It was only just gone 3pm and they're open until at least 5pm.