Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. I do not know WHY he has not had access to this correspondence. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. He considered this an open case. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. 2003 Jazz Toy hauler 5k obo Needs work. Description. The $1,000.00 bid they accepted. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. 2003 Thor Motor Coach jazz. VIN #*****************. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. Message. THOR #2187. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Ill keep taking all suggestions and look a while longer. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. We have contacted the customer to investigate the root cause of the concern. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! It was amazing! As I have stated countless times. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. If Tristen needs additional documentation, I will also be happy to send it. It's been non-stop. Thor Motor Coach's stands behind it's previous response, copied below. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Mercedes-Benz 10.25 in. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. BBB Business Profiles generally cover a three-year reporting period. 01/03/2023. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. 5 seatbelts. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Also, it was pointed out to us that the flooring had already been repaired prior by someone. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Thanks for the replies. Standard and optional features listed on units may or may not reflect actual in-stock unit. 33 complaints closed in the last 12 months. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL 2 lead acid batteries. Save. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Used 2022 Thor Motor Coach Challenger 35MQ $169,999. More than 50 pictures were sent to Thor. Please see us for a complete list of features and available options! North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach You must log in or register to reply here. We need this rv fixed asap. Thats where the water is coming in, it came that way from the factory. Please note - there could be multiple recalls for a specific model RV. Hello all, new to the forum and a first time RV owner. The solenoid is subject to failure and if it does, the switch will do nothing. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. AMAZON LINK:. Multiple calls, travel, estimates, no results. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. It has generator in it but does not work. Report post. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. The requested information: 2019 *********************** **** motor coach. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. Use a pen or paper clip. Speakers. 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com From the time we purchased the coach we have only driven a total of ***** miles. Worked with ******************* until **** when he moved to a new position. Check whether the batteries are charged enough. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. Seal leaks and causes extreme noise when driven at highway speeds. The only bid that ******* has accepted is the one of $1,000.00 from *********************. Listed 15 hours ago in Camp Verde, AZ. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Listed 27 weeks ago in Cass . The issues were filed with **** when the coach was new. Brand: Thor Motor Coach. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. 26 gallon black water tank and 31 gallon grey water tank. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. or call the glass man in town? Then click on the manual name to download. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. is not responsible for any misprints, typos, or errors found in our website pages. We are also providing the **** commercial vehicle center web address. Anyone know exactly where the fuse may . Our 2019 ************ Motor Coach seats have started to completely disintegrate. Please contact us to verify info, and to check availability as our inventory changes rapidly. ******* also says we would NOT be reimbursed for any travel expenses. Payments are with approved credit. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. We have a 2017 Thor motor home with a radio installed backup camera. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. Number Of Televisions. can discuss the resolution. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Again, the deal fell through . It features the best of a class a, along with the best features of a class c. That's what A.C.E. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. We are so very happy with the coach we purchased! Can you tell me a little more on. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. Look in house battery compartment. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. Inventory shown may be only a partial listing of the entire inventory. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup The claim is currently under review, you should hear back from your rep by the end of this week. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. ****** informed me that Id have to get an estimate for each of the defect items. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. My Thor Rize was not properly built. You might find those release tools with the manual for the radio. ************************* was working with us right up until he moved to a new position in March of 2022. Any price listed excludes sales tax, registration tags, and delivery fees. MSRP Price: $157,576. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. good-will offer.