A moderator in the BT Forum has confirmed that the box will still work after cancelling. YouView. The two medium length screws hold the PCB to the base. I read a comment that if BT waking up appears, I may not need Maintenance mode. Channel Nakoni Alamat Ng Pilipinas, I tried reformatting in exFAT too and that made no difference. Thanks for the installation guide. You might find upon opening your box that the faulty HDMI output could be a broken solder joint on the connector which is simply remedied. YouView Box Hard Drive Replacement - Ionic Industries We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. Disney Star - Wikipedia Try these steps and we'll check again: Check your cables Retune your channels Further help See all On Demand results Was this helpful? I can't see any changes happening Regarding Freeview PVR functionality. Here's everything you need to know: What is Ultra HD? Choose the first option Software Reset and press the right-arrow button to confirm. JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } Is it possible to reuse the old hard drive? After a few minutes you will be greeted by the hidden maintenance screen. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. Is it possible to subscribe to bt tv if you dont take there broadband ? Even a link to the correct hard drive at the best price too!!! A Comprehensive Guide On Your YouView Box | AerialForce It sounds like there might be another fault rather than the hard drive itself. What about all those who bought Retail Youview Boxes ? If so why are BT misleading customers into believing that they need to return their YouView box? Remember to plug in the cable between lid and PCB before screwing the lid shut! I doubt if complaining to BT would be effective. It looks like you're new here. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. }; The hard drive will work fine with the box on its side. on catch-up as I was not paying for their TV services. 10h30. The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. This guide covers the 500Gb models made by Humax for BT . That's why we have an automatic standby mode. for (var i = 0; i < evts.length; i++) { Easy to follow and pretty straightforward to carr out which was great. Great guide, finally figured my 4k drive was kaput, then saw this guide. MANY THANKS!!! All you'll do is end up getting frustrated and angry with BT. All you need to know about BT Youview Box - Roams Hi, Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. Release the down button and press the power button to say yes. they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. Great instructions! if (window.addEventListener) { A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. All rights reserved. I followed your easy to follow instructions & have successfully fitted a new hard drive ! Second-Hand Satellite & Cable Equipment for Sale in PA40PW ok thank you so i will lose all my recordings but any more i make will be ok ? However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. Hi !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;rSecond-Hand Satellite & Cable Equipment for Sale in G327UY I have to wait for the box to reconnect the internet and restart . Having BT Youview Box Problems? Here's How to Fix It! - Aerialforce @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. AV grade drives for audio-video usage are fitted to these boxes, designed to be quiet with low energy consumption but also supporting the recording and playback of multiple, simultaneous, high-definition, video data streams. 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. Much better than landfill. Thanks for the update Steve. I am thinking of signing up with BT before midnight tonight. Hope this helps any future users. I got the box working again got into the maintenance menu and selected the first option. If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. Saved over 100 on buying a new box. Then I cloned my own DN370T drive and inserted that, hoping that the linux formatting might help. img.wp-smiley, You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. Weber County Sheriff Jobs, Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. It just makes the same beeping noise and wasnt recognised. Bt upgrade youview box - serreposters Thanks again. No, you need to get a BT Broadband package if you want to watch BT TV. The prompt only appears for a few seconds so be quick! A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Any ideas? t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, I was stuck in the loop with the beeping. They told me something very similar last week when I cancelled. It's also on retail PVR set-top boxes from Humax. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. Incredible. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . The drives are interchangeable but if in doubt replace like with like. We thought it would . Now you can see the original YouView hard drive. n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; Id rather try everything before I replace the disk. Just fitted a new Seagate drive following your instructions and Im back in business again! I have decided to cancel bt tv as we are moving house. Very pleased with the diagrams. Please leave and tips, comments or questions about replacing YouView hard drives below. United Kingdom. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. After following your instructions everything works a treat. Select Automatic standby. /* YouView box: Everything you need to know - broadbandchoices So count me as completely and utterly confused! All Rights Reserved. Choose preferred time limit from 2, 3, 4 or 12 hours options. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). Unless the drive is an AV grade model it might not last as long as an AV grade drive. The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. They have confirmed on their forums that it is not the case, but by all accounts the call centre staff are still misleading people.. Or just poor product knowledge. Let us know how the SSD survives. I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. Many thanks. The below will appear on the email currently with the title of "About the services you're stopping". BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. I had a similar problem. Teslin Fake Id, Went to 101, no picture, then an error popped up (YVM607). Once the lid was off, my suspicion that the hard disk was responsible was confirmed. It happened fairly soon after the latest update that was released at the end of Jan 2021. I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. Presumably the new drive needs to be the same make and model, or at least the same size. Excellent instructions. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. Just repaired Humax T2120, from failed Seagate 500 GB to Toshiba 1tb. That is completely untrue. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. Safe mode worked but would not correct problem. padding: 0 !important; Thanks you for the amazing instructions. Visit our full contacts page here The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. If you're able to, make a note of all your preferred settings and scheduled recordings as you will lose them once you've completed a Maintenance Mode reset. Its still working fine with an average usage of 7 hrs live tv per day. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, This guide covers the 500Gb models made by Humax for BT and Plusnet. Kevin. Announcements, Guides & Community Updates, Here's where you can find out more about returns. Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. This was great. 1 March 2023. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } Leaving BT | BT Help It worked a dream. Again, many many thanks. I also told their staff I had been told it will keep working and got mixed responses, they just don't know and would prefer to get the extra subscription. Great work Mark, good to hear about your successful drive replacement! Channel Nakoni Alamat Ng Pilipinas, Many thanks for your article. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. It's annoying, frustrating, and quite frankly, definitely a mood-killer! See our connection guide. Given the number of people leaving comments, it must be a common fault. Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. I started to get very nervous it wasnt working at this point as it seemed to be taking forever! Would the solder failure be visible? You should now have a fully repaired YouView box! Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Great instructions thx, bought a new drive (exact same 1tb WD drive). Chichester The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. Hi thanks for help after a few false starts I am up and running. It seems to be working fine now. Great to find someone on the internet who knows what they are doing and is spot on with instructions. I have factory reset with saved recordings and still not fixed. addEvent(evts[i], logHuman); document.removeEventListener(evt, handler, false); Unplug and reconnect power to yourbox. The same applies to YouView boxes and the new BT TV Pro 4K box. Thanks for the guide! We know how important recordings are so we do offer options to keep your recordings. Just want to say Thank You. height: 1em !important; The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. Software reset and factory reset still failed, taking me back into maintenance mode. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Am I being mislead by BT here to keep me paying? I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. I get the waking up screen, then it goes straight into m mode. The email isegregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. They have nothing to do do with the functionality of the actual YouView box itself. And if so to what format please? Make sure you keep the box in standby. It worked..! and that I would need to return the YouView box to BT (almost certainly wrong!). blockquote{border-color:#EAEAEA #EAEAEA #EAEAEA #22a9f7}.site-title a:hover,a{color:#22a9f7}#masthead .search-form,.main-navigation a:hover,.main-navigation ul li ul li a:hover,.main-navigation ul li ul li:hover>a,.main-navigation ul li.current-menu-ancestor a,.main-navigation ul li.current-menu-item a,.main-navigation ul li.current-menu-item ul li a:hover,.main-navigation ul li.current_page_ancestor a,.main-navigation ul li.current_page_item a,.main-navigation ul li:hover>a{background-color:#22a9f7}.header-search-icon:before{color:#22a9f7}button,input[type=button],input[type=reset],input[type=submit]{background-color:#22a9f7}#content .comments-area a.comment-edit-link:hover,#content .comments-area a.comment-permalink:hover,#content .comments-area article header cite a:hover,#content .entry-meta span a:hover,#content .entry-title a:hover,.comment .comment-reply-link:hover,.comments-area .comment-author-link a:hover,.entry-meta span:hover,.site-header .menu-toggle,.site-header .menu-toggle:hover{color:#22a9f7}.main-small-navigation ul li ul li a:hover,.main-small-navigation ul li:hover,.main-small-navigation ul li a:hover,.main-small-navigation ul li ul li:hover>a,.main-small-navigation ul > .current_page_item, .main-small-navigation ul > .current-menu-item,.main-small-navigation ul li.current-menu-item ul li a:hover{background-color:#22a9f7}#featured_pages a.more-link:hover, .wpcf7-form input:focus{border-color:#22a9f7;color:#22a9f7}a#back-top:before{background-color:#22a9f7}a#scroll-up span{color:#22a9f7} I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. We just replaced ours with a spare Intel SSD and its up and running again. The connections are the same so any of the brands are interchangeable. Only thing that was difficult was removing the old drive due to the sticky pad underneath it. Les champs obligatoires sont indiqus avec *, Adresse: Ordered one of the recommended drives and installed and fully functioning very quickly. I can view but not hear SD channels, but cant see any HD ones at all. On further investigation the hard disk heads had stuck. well see about useful life. Brilliant guide many thanks for publishing. 20 minute job and around same for setting up after reset. You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. By continuing to browse, you are agreeing to our use of cookies. Had to remove the large heat sick under the PCB to get the old hard-drive to slide out. Watch Shop Bd, I've found the answer on BT forum. You can now undo the 4 screws holding the hard drive in place. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. A reboot is often enough to fix this issue. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. Not sure what box model you have? Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. Gently align and tighten the four hard drive screws. Your box is connected to your TV with a HDMI or Scart cable and that the correct Source/ input is selected on your TV. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Thanks, good guide. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. A few black screens as it reboots, but if you are patient it gets there. Ktm Rc16 2021, It does take several minutes for the maintenance menu to appear. Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. My box wasnt initially recognising the new drive. Thought I was going to have to spend 150 on new one. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. Don't let them bully you into forgoing the full use of your YouView box. The short machine screw goes in the back panel. Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. Weber County Sheriff Jobs, Hi there, I have the BT UHD box which I paid to upgrade to in September. If I boot up without pressing any buttons it gets stuck on the loading screen. If youd like to join in, please sign in or register. var BooklyL10n = {"csrf_token":"c45bda60d8","today":"Aujourd'hui","months":["janvier","f\u00e9vrier","mars","avril","mai","juin","juillet","ao\u00fbt","septembre","octobre","novembre","d\u00e9cembre"],"days":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"],"daysShort":["dim","lun","mar","mer","jeu","ven","sam"],"nextMonth":"Mois prochain","prevMonth":"Mois pr\u00e9c\u00e9dent","show_more":"Montre plus"}; Thanks again for these instructions, and good luck to anyone else fixing their YouView box . DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Admittedly, YouView may be losing ground to cheaper rivals (e.g. If youre using Powerline adapters, make sure these are connected also. Thanks Again! So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. Is the soldering easy or should I take it to a hifi repair shop? Watch Shop Bd, Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? Just to let you all know, this is still going on. var logHuman = function() { Thanks. Plusnet customers to lose certain YouView TV channels and services from Or maybe not. If you cant there might be some other fault with the box such as failed RAM or flash storage.