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2697 Lakeville Rd. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. WebStubHub is an American ticket exchange and resale company. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. To subscribe, click on the button below and copy the URL into an RSS reader. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Every order is 100% guaranteed. My Secret to the Success of Amazon? The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Musk Made a Mess at Twitter. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. In this regard I was right; but major unforeseen risks would also unfold on my journey. Published and reprinted by permission of Houghton Mifflin Harcourt. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. In February of 2020, we sold StubHub for $4 billion. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. His digital chapbook, The Internet, was also published in TL;DR Magazine. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. To provide a deeper support system beyond grants, we lend our Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. We use cookies to make wikiHow great. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking It was time for me to choose possibility once again. WebHow To Contact StubHub Corporate Office Headquarters. StubHub gets a lot activity from users on Facebook than it does on Twitter. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. All Rights Reserved. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. She has a successful track record scaling and growing businesses internationally. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Events Parking. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Alternatively, you can send us an email at WebOUR PARTNERS. Read on to get the help you need to contact StubHub. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. At StubHub, our mission is simple: help fans find fun. Singh Cassidy will be based in StubHubs San Francisco headquarters. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Choose Possibility: Take Risks and Thrive (Even When You Fail). I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. WebStubhub, Inc. operates as an entertainment ticket agency. Olivier Ropars Vice President & CMO. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Pro tip: Each number appears to go to a different department. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email I live in Singapore where the StubHub app is not avail. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. The Company offers tickets for live sports, music, and theatre events. % of people told us that this article helped them. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. This article was co-authored by wikiHow staff writer, Eric McClure. Find startup jobs, tech news and events. The corporate office phone number is 415-222-8400. Email Address. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Oscar Ferruz Director of Supply, Primary and Operations. Arnaud Collin Global Head of Marketing. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. wikiHow is where trusted research and expert knowledge come together. Copyright 2021 by Sukhinder Singh Cassidy. By using our site, you agree to our. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Jeff Zwelling TBD. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. We'll do our best to get back to you in the next 24 hours. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. We'll do our best to get back to you in the next 24 All rights reserved. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Joel Santirso Senior Product Manager. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Give us a call if you need help with something urgent. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Its possible that someone with an identical problem has posted for help before. Alternatively, 4 if you have questions about listing tickets. Search through past posts using the search bar at the top of the forum page. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. They mention on their website that you should call their normal customer service number to ask about adding an event. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Cons This article has been viewed 52,013 times. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Call 1-866-788-2482. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. He was thrilled to be buying his old company back fourteen years after hed left it. Thanks for your message we aim to get back to you within 24 hours. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. Being OK With Spectacular Failure. Stubhub serves customers worldwide. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. Will His AI Plans Be Any Different? WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Enjoy! WebGet in touch with us today! Within nine months of my arrival at StubHub, thats exactly what happened. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. StubHub is an eBay company (EBAY). As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Corporate Phone Number: 1-415-222-8400. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. We would be the company acquired, not the ones doing the acquiring. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Ticketbis makes it easy for users to attend events all over the world. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. hours. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Our RSS feed includes all eBay news articles published on this website. If you buy through links on our site, we may earn a commission. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support How do I get my tickets back if they didn't sell? Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. You should not rely on any forward-looking statements. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. This was not just bigit was unprecedented. Call 1-866-788-2482 to speak to a customer service representative from StubHub. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. We give them a time frame to offer StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. This article was co-authored by wikiHow staff writer. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. In March, the entertainment industry crashed. WebStubHub's Field Operations. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. San Francisco, CA 94105 USA. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Surviving wasnt easy. Contacting StubHub While StubHub does not offer live chat, they do have a phone StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. WebNYC Flagship Office - Stubhub. How do I contact? StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"